System Features

Like other internet-based products, ChemConnect’s Chalkboard follows certain standards for keyboard usage, window structure, etc.  This means the mouse, windows, and dialog boxes behave the same in Chalkboard as they do in other web applications.

 
If you are familiar with the way dialog boxes, windows stack, and buttons generally work, you’ll feel right at home.

 

Login Message and News System Messages

 
Occasionally, ChemConnect’s Chalkboard will want to inform you of new traders and companies trading on the system, industry events and customer service contact information.  In order to provide you with this service, you will see a ChemConnect News window pop up each time you log onto the Chalkboard trading application.

 
You may also access ChemConnect Messages for information about disputed deals, deleted deals and any broadcast messages announced throughout the day by clicking on the News icon:

 

 

Change Your Password

 

Your company is responsible for any activity logged under your User ID.  Keep your User ID and password safe.  If you have any questions about your password or about changing your password, call Chalkboard at 1-800-CHALKBD.

 

Guidelines

 

 

What

How

 
Open the Change Password dialog box

 

  1. Click on the Settings menu option on the Market window

  2. Click on the Password menu option on the Credit Settings window

 

 
Change your password

 

  1. Click in the Current Password field

  2. Type in your current password

  3. Click or tab over to the New Password field

  4. Type in your new password

  5. Click or tab over to the Confirm New Password field

  6. Confirm your new password

 

 
Save your new password

 

  1. Click on the Save button

  2. Click on the Close button to return to the Market window

 

 

 

 

Set Price Bounds

 

As a trader you may have the option of setting price bounds to any of the prices you enter for a bid, offer or multi-leg deal.  This feature will check the price you entered against the current last completed deal for that day and for that instrument on the Market window.  You can set the price bounds range by entering a percentage of your choice.  In addition, you can activate a warning dialog box to inform you if no previous trades exist to check against.

 

What

How

 

Open the Price Bounds dialog box

 

 

  1. Click on the Settings menu option on the Market window

  2. Click on the Settings menu option on the Credit Settings window

 

 

Activate the Price Bounds feature

 

 

  1. Click in the small box to the left of Price Bounds

  2. A checkmark will appear in the box to activate the feature

 

 

Set the Price Bounds percentage

 

 

  1. Click in the Price Bounds percentage box

  2. Type in the percentage range you wish to check your price against the completed deal trades’ price

 

 

Set No Previous Trade warning

 

 

  1. Once the Price Bounds feature is activated, the No Previous trade warning is automatically activated

  2. If you choose not to use the warning, then simply click in the small box to the left of  No Previous Trades to deactivate

 

 

Save your Price Bounds

 

 

  1. Click on the Save button

  2. Click on the Close button to return to the Market window

 

 

 

 

  

Chat

 
Use the Chat option to talk to ChemConnect’s Chalkboard customer service representatives.  Your comments are transmitted to us as soon as you click on Send.  We will read messages from you immediately and respond as soon as possible.  If you have suggested a software change or improvement, it will be added to our enhancement list.

 

Q:  When should I use the Chat option?

A:  When you have:

 

Q:  When should I call Chalkboard instead of using Chat?

A:  When you have:

 

What

How

 
Open the Chat option

 

 

Click on the Chat menu option on the Market window

 

 
Send a message to Chalkboard

 

 

  1. Click on a specific Chalkboard customer service representative

  2. Type your comments in the message box

  3. Click on the Send button to send the message directly to the customer service representative

  4. The customer service representative can send a message back to you

  5. You may continue this process as long as you need

  6. You can simply minimize the Chat window if you want to use it periodically

 

 
Close Chat

 

 

Click on the Cancel button and you will return to the Market window

 

 

 

 

 

Set Preferences for the Market Window

 

ChemConnect’s Chalkboard trading application allows you to customize your screen to suit your specific needs.  You can customize the layout of the Market window, including the Market Depth and Columns you wish to view.

 
Please keep in mind that the Market window is only as big as your monitor, so the more columns you wish to view on your screen, the smaller the text and numbers become.

 

 

Layout Preferences

 
“Layout” refers to the open windows on your PC monitor and the way they are organized.  For example, if you have the Market and My Orders window open and tiled, that’s your layout.  

The Layout options allow you to:

 

 

 

What

How

 

Save your layout upon exiting Chalkboard

 

  1. Click on the Settings menu option

  2. Click in the small box to the left of:  Save Window Preferences on Exit

  3. A small checkmark will appear to activate this feature

  4. Click on the Save button

  5. Click on the Close button to return to the Market window

 

 

Restore your layout upon starting Chalkboard

 

 

  1. Click on the Settings menu option

  2. Click in the small box to the left of:  Restore Window Preferences on Startup

  3. A small checkmark will appear to activate this feature

  4. Click on the Save button

  5. Click on the Close button to return to the Market window

 

 

 

Market Depth Preferences

 

The Market window shows any positions that are a one-sided position (bid or offer) in a  bid/ask format.  This feature allows each line item that matches the same parameters to be “stacked” on top of each other in a queue.  The only price and volume showing on the Market window is the best price, depending on whether or not it is the highest bid or lowest offer.

 

Market depth is signified by a “+” or “-“indicator on the left of the Term column.  You can view all of the positions by manually clicking on the “+” indicator, thus opening the queue.  You do have the option of  viewing all of the orders (open depth) or viewing only the highest bid or lowest offer posted (closed depth) upon logging onto Chalkboard.  

 

The default Market Depth setting in the Market window is to close depth, unless the you have checked the Market Depth preferences option.  With the Market Depth option checked, all positions in depth will be expanded when you login and  once new depth is created even after you have been logged into Chalkboard.

  

What

How

 

Set Market Depth preferences option

 

 

  1. Click on the Settings menu option on the Market window

  2. Click on the Settings menu option

  3. Click in the small box to the left of:  Automatically expand depth on login and when new depth created4.  A small checkmark will appear in the box to activate this feature

 

 

Save Market Depth preferences option

 

 

  1. Click on the Save button

  2. Click on the Close button to return to the Market window

 

 

 

Column Preferences

 

At this time, you are able to pick and choose the columns you wish to view on the Market window.  You are able to choose the sections you wish to view as well as the historical columns you wish to view on the Market window.  In addition, if you are the company administrator, you are able to view the trader names alongside the trades posted for your company.

 

What

How

 
Open the Column Settings feature

 

  1. Click on the Preferences menu option on the Market window
    -or-

  2. Right-click on the Product & Spec column heading on the Market window

  3. Click on the Display option

 

 
Choose the Section Columns for the Market window

  

  1. Click in any of the small boxes below the Sections heading

  2. A small checkmark will appear in the box to activate the viewing of any section columns listed to the left of the checked box

 

 
Choose additional History Columns for the Market window

  

  1. Click in any of the small boxes below the History heading

  2. A small checkmark will appear in the box to activate the viewing of any Historical Columns listed to the left of the checked box

 

 
Save the Section or History Columns default viewing for the Market window

  

  1. Click on the Save button

  2. 2. Click on the Close button to return to the Market window

 

 

Please Note:  The Trader Names column feature is only available for company administrators.  The ChemConnect’s Chalkboard Administration Section 3 contains detailed procedures on using the Trader Names column feature.

 

 

 

 

Row Preferences

 

At this time, you are able to further define the rows you wish to view on the Market window.  You are able to choose whether or not you want to see the rows of orders that have no history showing on the Market window.  For instance, if a completed deal is listed on the Market window but you have chosen not to view any of the Historical Columns (as explained above) then that deal will cannot be viewed on the Market window.

 

What

How

 
Set Row preferences option

 

  1. Click on the Settings menu option on the Market window

  2. Click on the Settings menu option

  3. Click in the small box to the left of:  Remove rows without history

  4. A small checkmark will appear in the box to activate this feature

 

 
Save Rows preferences option

 

  1. Click on the Save button

  2. Click on the Close button to return to the Market window